About Us -Role of the Broker

An Insurance Broker...

Behalf
Acts on behalf of the policyholder not the insurer and is the policyholder's own personal insurance advisor in regard to choice of insurer, cover, premium and claims. The Broker is independent of any insurer and in acting on behalf of the client will provide independent and impartial advice.
Relationship
Acts as an intermediary between the policyholder and the insurer. This "bridge" is extremely effective in that the Broker will have a long established relationship with the insurer and will be better placed than the policyholder to deal with any queries, alterations or problems.
Operates
Operates with a large cross section of insurers so as to be able to provide the most suitable policy and cover at a competitive price. Not all insurers are the same and not all policies are the same. The use of a Broker allows policyholders access to a vast market of insurers and products.
Knowledge
Has a comprehensive knowledge of all types of insurance so as to provide a "one stop shop" for all a clients insurance requirements.
Evaluate
Is best place to be able to evaluate the strengths and weaknesses of insurers and policies available in the market. Policyholders can rely on the Broker's experience rather than having to do their own comparisons.
Recommend
Is able to recommend the most suitable policy to cater for the clients individual requirements. A Broker will be experienced at matching client's requirements with products and insurers available.

What our customers say

McCarroll McConnell made sorting out my home and car insurance an easy pleasure. The advice I have always received has been invaluable and I have no hesitation in recommending you.

Mrs L Onslow, London

I have used various insurance intermediaries in the past but have never enjoyed better service, the staff are forever helpful and efficient and the office itself has a friendly and welcoming atmosphere.

Mr James O'Hara, Ballymena

I have to say that when it comes to a combination of value and service McCarroll McConnell & Co is second to none!.

Mr Laurence Smylie, Ballymena

I use McCarroll McConnell and Co for all my insurance needs and rest assured that they are constantly looking after my best interests.

Mr George McVeigh, Ballymoney